Contact Us

CONTACT

Contact us by telephone on +61 7 5499 9244

Email : info@palladium-private.com

Palladium and Fountainhead Private Retreats are conducted  at the award winning Fountainhead Organic Retreat in maleny Queensland.

What to bring

Small backpack / carry bag, Swimwear, Raincoat, walking shoes (good tread), Tracksuits – Warm Jacket, Torch, T-shirts, Sun hat/cap, slip on shoes.  Due to our onsite water and organic treatment plant, please bring Organic products only.  Organic body wash included and other organic products available for purchase.  The water here is delicious.

Please Do Not Bring

Radio (walkman, iPod), Mobile phones (bring with you and hand into reception ,there is no reception & usage not permitted on property), Alcohol, , Drugs (only prescription), Food, Sweets, Coffee/Tea, Magazine or Newspapers.

Smoking

We highly recommend that you consider quitting smoking while on retreat.We will support you fully and show you how.

For those not ready to QUIT yet there is one designated smoking area next door on the grounds of Platypus lodge.  As others however do come to QUIT we are inflexible with our rules in regard to smoking.  There is nowhere to smoke at Fountainhead as it is organically certified.  There is never any smoking inside any building, or in any area other than the designated area.  You can only smoke alone. Do not invite others to join you, as they may be attempting to QUIT. Any breach of smoking policy will result in immediate expulsion with no refund applying.   (download full policy for smoking exception)

Alcohol and non-prescription drugs

For all alcohol and drug programs you must commit to our 5 day detox (under medical and staff supervision) offsite before commencing your program or you must not have consumed the substance for 7 days before arrival.  You must refrain from consumption of Alcohol or non- prescription drugs for the duration of your visit .  Any breach of this policy will  result in immediate expulsion with no refund applying.  This is a condition of booking as we do not wish to waste our time and your money.

Booking and Refund Policy

All rates and prices include GST and are firm at the time of booking, otherwise subject to change without notice. It is highly recommended that guests use travel insurance to cover cancellations, medical and other emergencies.  Check-in Time: 2.00PM Check-out Time: 11.00AM.  We only accommodate a small number of guests at one time live in and are normally heavily booked so our policies are inflexible in this area.  To confirm your booking, payment in full including transfer of choice must be received 21 days before arrival.  For cancellations with less than 14 days notice 75% of the full fee is not refundable.  For cancellation from 7 days before to completion of your program no refund is possible.  Those changing arrival dates with less than 14 days notice will be charged for the nights missed or shorten their program by the same days. So please think carefully before booking or attend a weekend seminar in advance to be sure this type of program is for you.  For these programs to have the best chance of providing real long-term help, they must be completed.  Often when confronting fears and other issues that tend to come up, there will be an urge to “run away”. You must push through this.  We are more concerned with you finishing a program than starting one.   Fountainhead recommends the use of travel insurance.**

Transfers

Fly into Sunshine Coast airport if possible, Brisbane if not.  We use BCT or Airlink Airport Transfers who will bring you to and from the airport to our door.  If you drive yourself to Fountainhead in your own car, please note that we require you to hand your keys in for the period of your program.

Accommodation for Private Retreats

We are not a resort; we are a retreat on an organic farm.  Our focus and energies are directed to education and change in a natural environment.  If you are looking for “Versace” – this may not be for you.  Private retreats guests have their own cabin or their own house offsite when the retreat is full.

Guarantees

We can not perform miracles and this educational program does not help everyone, no matter their good intent so no guarantee can be given. For the program to be given its best chance to work, (and it works for so many) the following commitments must be made.  You must stay for the duration of your commitment.  You must attend the full planned program including scheduled lectures, Life Coaching, Mindfullness and Journey Style Therapy.  The success of the program is based on your ability to hear and assimilate this new information and for it to change your current stress causing beliefs.  References are all over the web site, on U-Tube and references by phone by recent guests can be provided.  Please discuss any of the above with your Customer Service representative if not certain.

Duty of Care Fountainhead Organic employs neither Doctors nor Psychologists.  We make no claims implicit or overt for treatment or cure of addictions, nor medical or psychological disorders. No expressed or implied medical claims are made. We employ experienced Life Coaches that have been trained in The Fountainhead Method TM. All programs are educational-not therapeutic. The Fountainhead Method TM is simply a philosophy that explains stress and the beliefs behind our reactions to it that we have developed over the last nine years with the help of over 4500 guests.  For more information go to www.28daystobeattheblues.com which introduces the book written by the Founders explaining the method in detail. Guests whom may have had suicidal thoughts over the last twelve months or require 24 hour care must bring their own chaperone or pay to have one provided.  If during your visit suicidal thoughts arise, you may be sent home and permitted to return at a later date, (refund policy still applies). Fountainhead Organic provides supervision from 7am to 7pm only.  At no time are guests allowed off the property, unless supervised by a host. If you are on medication for your illness DO NOT REDUCE OR CEASE TAKING IT until you have completed your program and only then with your medical Doctor’s agreement and supervision.

Cuisine:

We have an optional juice detox every Monday through Wednesday and our cuisine is organic as well as dairy, caffeine and gluten free.

Special Note

For many of these programs to have the best chance of providing real help, they must be completed. Often when confronting fears and other “stuff,” that tends to come up with many of these programs, there will be an urge to “run away”. You must push through this.  I appreciate that this is a strong stance but some of these health conditions require a strong stance to be given their best chance of being overcome.

Palladium private retreats are only conducted one on one. There is no social interaction permitted with the Retreat guest community during your visit.

Clients dealing with addictions must be dry for 7 days before attending or must book the detox option. This entails a visit to our local General Practitioners and following their advice in regard to the physical detox component. We provide 24 hour supervision during this period when required and well as support the body and spirit in a Natural way.

How to find us:

67 McCarthy Rd Maleny, Queensland, Australia. Ph: 07 5494 3495, Fax: 07 5435 2861

International visitors ideally fly into Brisbane airport.

Interstate visitors ideally fly into Sunshine Coast airport.

From Brisbane we are only an hour north by road. Travel along the Bruce Highway to the Glasshouse Mountains turnoff. Take the Glasshouse Mountains Road (also known as the Steve Irwin Way) to Landsborough and then the Landsborough-Maleny Road. Fountainhead Organic Retreat is just minutes from the centre of Maleny.

** We can book your flights for you at no charge, just ask.

Our Service Guarantee

We are so confident in our ability to help with stress that full tariff paying clients who complete a 28 day program as a minimum  whom cannot report a major improvement in their ability to handle stress within 90 days of departure, may either:

a) Return at reduced rates (further treatment of the same issue will be at no charge). This will include life coaching, weekend seminars and any other relevant services but  NOT accommodation, catering, activities and other therapies etc).

OR

b) choose to attend a non residential program through the Stress Management Institute  in a regional office near them at no charge, (further repeats would attract a 50% charge)

If after attempting to gain satisfaction from the Retreat Management you feel that you have not been treated fairly or if you wish to compliment the staff or program, you may contact the Founder, Wayne Parrott,  chair@adaa.org.au .