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What to bring
Small backpack / carry bag, Swimwear, Raincoat, walking shoes (good tread), Tracksuits - Warm Jacket, Torch, T-shirts, Sun hat/cap, slip on shoes. Due to our onsite water and organic treatment plant, please bring Organic products only. Organic body wash included and other organic products available for purchase. The water here is delicious.

Please Do Not Bring
Radio (walkman, iPod), Mobile phones (very little reception & usage not permitted on property), Alcohol, Drugs (only prescription), Food, Sweets, Coffee/Tea, Magazine or Newspapers.
Do You Agree to Not Bring These Items: I Agree 

Smoking
For those not ready to QUIT yet there is one designated smoking area next door on the grounds of Platypus lodge. As others however do come to QUIT we are inflexible with our rules in regard to smoking. There is nowhere to smoke at Fountainhead as it is organically certified. There is never any smoking inside any building, or in any area other than the designated area. You can only smoke alone. Do not invite others to join you, as they may be attempting to QUIT. Any breach of smoking policy will result in immediate expulsion with no refund applying. This is a condition of booking.
Do You Agree to Not Smoke outside designated areas: I Agree 

Alcohol and non-prescription drugs
For all alcohol and drug programs you must commit to our 5 day detox (under medical and staff supervision) before commencing your program or you must not have consumed the substance for 7 days before arrival. You must refrain from consumption of Alcohol or non- prescription drugs for the duration of your visit . Any breach of this policy will result in immediate expulsion with no refund applying. This is a condition of booking as we do not wish to waste our time and your money.
Do You Agree that You have will not consume of Alcohol or non- prescription drugs prior or during your stay:I Agree 

Booking Policy
All rates and prices include GST and are firm at the time of booking, otherwise subject to change without notice. It is highly recommended that guests use travel insurance to cover cancellations, medical and other emergencies. Check-in Time: 2.00PM Check-out Time: 11.00AM. We only accommodate a small number of guests at one time live in and are normally heavily booked so our policies are inflexible in this area. To confirm your booking, payment in full including transfer of choice must be received 21 days before arrival. For cancellations with less than 14 days notice 75% of the full fee is not refundable. For cancellation from 7 days before to completion of your program no refund is possible. Those changing arrival dates with less than 14 days notice will be charged for the nights missed or shorten their program by the same days. So please think carefully before booking or attend a weekend seminar in advance to be sure this type of program is for you. For these programs to have the best chance of providing real long-term help, they must be completed. Often when confronting fears and other issues that tend to come up, there will be an urge to "run away". You must push through this. We are more concerned with you finishing a program than starting one.
Do You Agree to the Booking Policy :I Agree 

Transfers
Fly into Sunshine Coast airport if possible, Brisbane if not. We use BCT or Airlink Airport Transfers who will bring you to and from the airport to our door. If you drive yourself to Fountainhead in your own car, please note that we require you to hand your keys in for the period of your program.
Do You Agree to hand in your keys if driving yourself? :I Agree 

Accommodation
We are not a resort; we are a retreat on an organic farm. Our focus and energies are directed to education and change in a natural environment. If you are looking for Versace – this may not be for you. Private retreats guests have their own cabin or their own house offsite when the retreat is full.
Do You Agree to the accommodation terms :I Agree 

Guarantees
We can not perform miracles and this educational program does not work for everyone, no matter their good intent so no guarantee can be given. For the program to be given its best chance to work, (and it works for so many) the following commitments must be made. You must stay for the duration of your commitment, (minimum 21 days). You must attend the full planned program including scheduled lectures, Life Coaching, Mindfullness and Journey Style Therapy. The success of the program is based on your ability to hear and assimilate this new information and for it to change your current stress causing beliefs. References are all over the web site, on U-Tube and references by phone can be provided. Please discuss any of the above with your Customer Service representative if not certain.

Do You Agree to follow these terms? :I Agree 

Duty of Care
Fountainhead Organic Retreat and Palladium private employs neither Doctors nor Psychologists. We make no claims implicit or overt for treatment or cure of addictions, nor medical or psychological disorders. No expressed or implied medical claims are made. We employ staff that has been trained in The Fountainhead Method TM. All programs are educational not therapeutic. The Fountainhead Method TM is an educational philosophy that explains stress and the beliefs behind our reactions to it that we have developed over the last nine years with the help of over 4500 guests. For more information go to www.28daystobeattheblues.com which introduces the book written by the Founders explaining the method in detail. Guests whom may have had suicidal thoughts over the last twelve months or require 24 hour care may bring their own chaperone at our discretion or pay to have one provided. If during your visit suicidal thoughts arise, you may be sent home and permitted to return at a later date set by us, (refund policy still applies). Fountainhead Organic provides supervision from 7am to 7pm only. At no time are guests allowed off the property, unless accompanied by a host. If you are on medication for your illness DO NOT REDUCE OR CEASE TAKING IT until you have completed your program and only then with your medical Doctor’s agreement and supervision.
Do You Agree? :I Agree 

Detox Box Use Agreement
The High Tech Health Far Infrared (Detox Box) is an optional included therapy designed to bring energy and wellness back into your life. Many have used the Detox Box to great personal benefit, however it is not a simple sauna so Fountainhead ask that guests follow the below rules and precautions before enjoying the experience of the Detox Box.
1. Consult your physician prior to using the Detox Box if any of the following apply, or may apply, to you:

~ If you are pregnant
~ If you have obesity, heart disease
~ If you have low or high blood pressure
~ If you have circulatory system problems
~ If you have diabetes
~ If you use medications

2. Do Not use the Detox Box under the influence of illicit Drugs or Alcohol as this may cause serious health complications.
3. Use only under staff supervision.
4. You must be completely dry when entering the Detox Box and towels must be placed where you sit at all times.
5. Exercise Care when entering and exiting the Detox Box.
6. Do not alter the time or temperature.
7. If at any point you feel ill or unwell during your session in the Detox Box leave and notify a staff member immediately.
8. After the session, immediately have a cold shower to remove toxins sitting on skin.
Do You Agree? : I Agree 

I , , hereby state that I have read and understand the above information and agree to all terms and conditions outlined.